Data & Trust

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With great data, comes great responsibility

Those that have spent a few years watching how Washington works know the patterns Congress falls into. For instance, when Congress is struggling to find its legislative footing, there tends to be a flurry of hearings on complex but populist issues in an attempt to show THINGS ARE HAPPENING. So while it seems like all the oxygen in DC is taken up by the political circus, there are a few worrisome items appearing on the congressional agenda. Data, algorithms, and privacy are the ones developers should be watching closely.

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FTC Workshop Shows Gaps in Business-Consumer Data Relationship

Who’s to blame when data breaches, hackers, or developer mistakes cause harm in the real world? This is a topic we should all be thinking about, before courts and regulators start making up new rules or allocating the costs. This week the Federal Trade Commission (FTC) hosted an all day workshop to examine consumer injury when it comes to data privacy and security. The four panels featured speakers from academia, policy, and public interest groups with diverse backgrounds – from data engineering and privacy to law and policy.

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Netflix’s Tweet Inadvertently Sparks Data Privacy Debate

The tweet wasn’t exactly ratio’d (eight thousand replies to nearly half-a-million likes), but it did prompt many, from everyday users to tech and legal experts, to weigh in on Netflix’s use of anonymized consumer data. Everybody knows Netflix collects data like this – how else do they populate their “Trending” categories – but the casual flaunting of it rubbed some the wrong way, even beyond its mocking tone.

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Data in the Fragmented Global Marketplace

Tech knows the future of business is digital, and that digital means global. Entrepreneurs and developers make concepts a reality, refine software, and launch new products all within the digital space. But what about when your customer base expands beyond your home country’s market, or your data enters the cloud? ill you even notice? How does your existing and new consumer data cross borders, and what regulations guide this expansion? What happens if you just do nothing? (For more on this, see our news item on the EU GDPR from a US perspective)

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What’s Next? Congress Holds Hearing on Companies’ Use of Consumer Data

 

When there’s gridlock in Washington, like we’ve seen for most of 2017, Congress reacts by holding hearings both to appear busy and to lay the foundation on policy priorities they’ll act upon once movement resumes. Wednesday, the House Energy and Commerce Committee held a hearing focused on data. Data drives the digital economy and our members use it daily to reach and serve users. Changes to how it’s regulated will impact developers across the globe, how they build apps, work with platforms, and collect and use consumer information. If you’re a developer or rely on them to operate, you should be on alert and at the ready to ensure your ability to conduct business and innovate isn’t significantly hindered when Congress inevitably takes action on data.  

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Don’t read this: just Trust me

Your data is everywhere. This isn’t anything new – your data has been widely available in the offline world for decades. What’s changed is that data has moved online. What’s new is our ability to USE that data to solve complicated problems by identifying patterns and trends in rapidly changing or highly complex systems. What’s also new is the heightened insecurity that comes from not knowing what data is out there and how it’s being used. Trust is in short supply.

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